Help Center


SpaceNeil Customer Care

Thanks for visiting our Customer Care page. Here at SpaceNeil we believe in a strong relationship with our community so we are committed to provide the best user experience.

Please send us any questions you may have, we would be glad to help! 

Also make sure to visit our FAQ section for info on shipping methods, accounts and more.

Our support team is
online every day from 9am to 5pm GMT.
You can drop us a message on SpaceNeil Facebook page too!

Please remember that we currently provide support in English and Italian only. We will add more support languages soon!

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Our popular Live Chat support channel has been integrated in SpaceNeil Facebook page. Click on the button below to start a conversation right away.

On the Phone

Do you prefer to talk to a service agent? Ring our number +393711997374, we are available from 9AM to 5PM GMT.

Please mind your telephone service provider may charge you more than expected for international phone calls. We are not responsible for any charge you may encounter calling our customer care center.